Dec. 8, 2024

Physician burnout and quitting medicine - Chris Borth

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Physician burnout and quitting medicine - Chris Borth
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In this episode, I talk with Chris about his remarkable journey from practicing Urology for nearly two decades to building a second career at the intersection of medicine and business, including working with AI startups. Chris shares candidly about his childhood shaped by his family's refugee experience, his decision to pursue medicine over pure science, his profound experience with physician burnout, and the practical and personal reasons behind his recent return to clinical locum work. We also delve into the challenges facing medicine today, the role of guidelines, patient gratitude, the complex economics of healthcare, and advice for physicians looking to transition into the startup world.

Chris is a urologist, senior partner and Linivan advisory group. He completed his bachelors and M.D. at Queens University and his MBA at Wilfred Laurier. He previously ran clinical trials, has been a practicing urologist for 17 years and routinely advises medical startups.

LinkedIn: https://www.linkedin.com/in/chris-borth-md-mba-219a8383/

Rishad Usmani: https://www.linkedin.com/in/rishadusmani/

 

  • (0:06) Meet Chris: Introduction to Chris, his childhood in Kitchener-Waterloo, and how his family's refugee background influenced his early life and perspective.
  • (4:15) Academic Path: Chris discusses his university education in Biochemistry at Queen's, working in Switzerland, and his decision point between pursuing a PhD in science and applying to medical school.
  • (5:08) Medical Training & Practice: Details on his Urology residency and subsequent practice in Kitchener-Waterloo.
  • (5:45) Recognizing Burnout (Early Signs): Chris shares when he first started experiencing burnout and boredom in his medical career and began looking for new directions.
  • (6:21) Pursuing an MBA: Chris talks about doing a part-time MBA at Lazaridis School while still practicing and how much he enjoyed the business education.
  • (7:07) Building a Second Career: Chris discusses his efforts to build a new career path at the intersection of medicine and business, including advisory roles with MedTech and HealthTech startups like Primal AI.
  • (7:43) Returning to Clinical Work: The surprising story behind Chris's recent decision to return to clinical medicine doing locum work and why he's enjoying it more now.
  • (8:23) Physician Burnout (Systemic Causes): Discussion on the lack of meaning and purpose contributing to physician burnout, referencing Victor Frankl's "Man's Search for Meaning," and Chris's perspective on how systemic factors contribute ("Death By A Thousand Cuts").
  • (11:20) Systemic Issues vs. Resilience: Critique of institutional responses to burnout that focus on individual resilience rather than addressing the challenging work environment.
  • (12:43) Choosing Medicine Over Science: Chris elaborates on his decision to pursue medicine despite an affinity for science and engineering.
  • (16:35) The Practical Reason for Return: Chris explains the mundane, practical reason related to licensing and malpractice insurance costs that prompted his recent return to clinical locum work.
  • (18:28) Enjoying Locum Work: Comparing the work environment in locum settings to his previous practice, highlighting the more positive, team-oriented culture.
  • (20:13) Accountability vs. Control: Discussion on the frustrating dynamic in medicine where physicians have increased accountability for outcomes but decreased control.
  • (20:36) Roadblocks to Care: Examples of systemic roadblocks that make it exhausting for physicians to provide patient care.
  • (21:26) Hospitals as 'Gopolies': Chris's view on hospitals potentially acting like "gopolies" that lack sufficient accountability.
  • (22:03) Financial Transition: Chris talks candidly about not being financially independent when he left full-time clinical practice and the financial risks involved.
  • (24:28) Navigating Financial Anxiety: Discussing how he manages anxiety about income during his career transition, viewing the change as a necessity.
  • (25:51) Boredom in Clinical Medicine: Chris shares his experience of the boredom and lack of intellectual stimulation that can come from largely following guidelines.
  • (26:21) Has Medicine Become More Boring?: Exploring whether medicine has become more monotonous over time due to the rise of guidelines and a perceived decrease in patient gratitude.
  • (28:15) Are Physicians Overtrained?: Discussing the question of whether physicians are overtrained and the potential role of NPs, PAs, or AI, suggesting these changes might push physicians into more interesting roles.
  • (30:04) The Economics of Healthcare: Discussion on societal willingness to pay for wants but not needs, and the distinction between for-profit and non-profit services.
  • (30:26) The Non-Profit Contradiction: Examining the contradiction where essential services deemed human rights are made non-profit, potentially leading to lower pay and challenges in attracting top talent.
  • (30:43) Recent Examples: Using Canadian dentistry and subsidized daycare as recent examples facing economic challenges under public models.
  • (31:49) Economic Complexity: Briefly touching on the complex economic problem of societal spending habits and the risk of unintended consequences in policy.
  • (34:46) AI Co-pilots vs. Agents: Chris shares his perspective on the difference between AI co-pilots (assisting humans) and AI agents (fully autonomous) and how current fears often relate to the latter.
  • (36:00) Chris's Burnout Story (Deeper Dive): Triggered by the host sharing his own experience, Chris shares how he recognized his burnout, reflecting on moments that felt like PTSD and a specific anecdote of a panic attack during a procedure.
  • (39:37) The Burnout Pathway: Describing the gradual process of losing empathy, increased negative experiences, and the eventual feeling that he couldn't continue, struggling through it while pursuing his MBA.
  • (41:00) Advice to 20-Year-Old Chris: What Chris would tell his younger self – not necessarily to avoid medicine, but to seek career paths that include teamwork and teaching, which he found fulfilling.
  • (43:03) Breaking into Startups as Advisors: Advice for physicians looking to advise startups, including preparing for non-remunerative work initially and understanding the importance of acquiring business knowledge.
  • (45:01) Learning Business Without an MBA: Suggestions on how physicians can gain business knowledge if an MBA isn't feasible, emphasizing the power of voracious reading and following curiosity.
  • (46:25) Looking Ahead: Concluding remarks and mention of a potential part two discussion.

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Thanks so much for joining us today, Chris.

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If you could give our audience a bit of an intro as to who you are, your childhood, and

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your paths to where you are today.

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Sure.

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Thank you very much for inviting me.

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It's been something I've been looking forward to.

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Yeah, I was thinking about, you might ask me to introduce myself, and I realized that

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the cliche is that people like talking about themselves, but I actually don't really love

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talking about myself, but I'll do my best.

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So childhood, I was born and raised in Kitchener Waterloo, which I sort of recognize is in

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this global era is not all that exciting a background.

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I'm back in Kitchener Waterloo after some years away, but yeah, I think back on childhood,

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it was a very good time in my life.

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One aspect of my childhood that people ask me that I think stands out for me is my mother's

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family were refugees from Eastern Europe.

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They were ethnic Germans who had to flee Romania.

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They lived in a multi-ethnic community with Germans, Hungarians, Romanians, and Serbs,

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but people knew that the Russians were not fond of ethnic Germans, and so they fled.

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And they spent some years traveling through Europe.

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I believe they lived in Austria and then France, and that went on for years.

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But family legend has it that my grandfather, my mother's father, was very anxious to get

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citizenship, which to be fair is a pretty legitimate concern as we know today with people

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fleeing various regimes.

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And he believed that that would happen or could happen faster in Canada, so they ended

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up in Canada.

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And they came to Kitchener Waterloo because at the time, this would have been in the early

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1950s, it was thought that there were a lot of German-speaking people in Kitchener, which

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there were, although I think they thought it would be kind of like back home where you'd

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go into the store and you could speak German or whatever else, but that wasn't the case.

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In the 1950s, it might have been the case in the early 20th century.

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But anyway, what I'm going with this is that growing up, so first generation Canadian, and

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I actually, my parents both worked, so I lived at my grandparents because there was a duplex.

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I'm actually in that house right now because we bought it from my grandmother as a state

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when she died.

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And at the time it was duplexed, and my parents lived upstairs, my grandparents were downstairs,

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and so when my parents went to work, I spent the entire day with my grandparents, as a

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preschooler.

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And I am told that my first language was German, which I guess this is a very long drawn out

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way of getting to the idea that I grew up feeling a little bit like an outsider.

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There was a fair bit of anti-German sentiment in Canada at the time.

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It was pretty soon after I grew up in the 70s and 80s basically, and there was still a fair

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bit of anti-German sentiment.

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So even though, obviously in the real world, I pass as an Anglophone Canadian, but when

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I brought people home to my house and there's people speaking German, and it was awkward

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at times.

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And I think what that gave me was a little bit of empathy into several things.

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One of them being what it feels like to be a bit of an outsider.

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So that colored my childhood for sure.

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I've enjoyed, like, you know, it's easy now, speaking and understanding German as an asset

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in 2024, but at the time it was a bit awkward.

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That said, I had a good childhood.

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My parents are very thoughtful people.

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They're still very high functioning.

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They're both working actually still.

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And yeah, where do I go from there?

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I went to Queens University, did a biochemistry undergraduate degree.

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I worked a little bit in industry during that.

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Toward the end of that I had a summer job at a chemistry lab, and my supervisor was Swiss,

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and he asked me what I wanted to do when I graduated.

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I said, well, ideally I'd love to go to Europe and work in my field in a German-speaking

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country.

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And a couple months later he basically came to me and said, I have lined up a job for

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you in Switzerland with a friend of mine.

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So I went to Switzerland for a year, worked for Hoffman La Roche again in a lab.

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And then that was a contract.

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So I was done, I came back, and I had a PhD in biochemistry lined up, but then applied

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to medical school and did that instead.

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And so all told, except for the year in Switzerland, I was in Kingston through my undergraduate

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degree in medical school, and then I did a five-year urology residency, and then spent

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an extra year doing a locum year there before eventually coming back to Kitchener Waterloo.

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My parents, again, were here.

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At the time we moved back, my grandmother was still alive, and there's a fair bit of

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extended family around here.

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And yeah, I worked as a urologist for, well, from 2005 until I closed my practice last

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year, 2023, so for that long.

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Yeah, I don't know what else you want to know.

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I guess I should mention that around, I don't know if we're going to talk about medical

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burnout, but around 2016 I started to realize I was experiencing burnout, boredom.

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You realize after a while most medical specialties are highly repetitive and there isn't a whole

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lot new.

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You know, again, if we're going to talk about burnout, I'm happy to dive into that.

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But I started looking for directions I could go that would be more positive than I would

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enjoy more, and I eventually decided that I was interested in business enough to actually

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do a business degree, and I did an MBA.

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I was fortunate enough that here in Kitchener Waterloo there's a part-time MBA program through

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Laurier Lazaridis, School of Economics and Business, and so I did that while still practicing,

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and that actually worked very well.

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It was a wonderful experience.

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People ask, you know, as a physician, did you enjoy doing the MBA?

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What was it like?

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I loved it.

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I loved the subject matter.

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I think it's made me a better person, I hope.

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Maybe my wife, hopefully she agrees, but I really enjoyed it.

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And then since then, I've been trying to forge a, trying to build a second career at the intersection

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between medicine and business.

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And again, fortunate enough that we have this vibrant tech ecosystem that includes a fair

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bit of med tech and health tech here in Kitchener Waterloo.

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So I've worked with a number of startups and an advisory and sort of guidance role.

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Just recently, I'm working with a local AI startup called Primal.

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They're trying to build some healthcare products, and that's been lovely.

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They're wonderful people.

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I've enjoyed that work very much.

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And I should mention before I, I'll stop rambling soon, but I got pulled back into clinical

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medicine.

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I've been doing some locom work north of here, which I've actually enjoyed very much.

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So after over a year of not practicing urology at all, I've been doing that, you know, at

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least, I guess five or six days a month.

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And I've actually surprised me how much I've been enjoying it.

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The working conditions are very different from what led to my burnout in my primary practice.

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But so to be fair, there is that, but, but it's been kind of nice to get a little bit

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of exposure to clinical medicine again.

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Let's go deeper into physician burnout.

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There seems to be a lack of meaning and purpose in work for us.

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It's something I've been feeling a lot of my colleagues have commented on it.

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I'm one of my favorite books as man search for meaning by Victor Frankel.

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He's a psychiatrist in the concentration camp.

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And then for those listening who don't know about it, essentially, he talks about the

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people who give up in concentration camps during the Holocaust and then people who don't.

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And the difference is they have meaning and purpose usually driven by someone they love.

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So the question I have for you is how do we get meaning and purpose back into medicine?

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And why do you think medicine has lost its purpose and meaning for physicians?

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Right.

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Yeah, that's a great question.

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A lot to unpack.

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Yeah, I guess, I mean, I would back up a little bit and say, I think my experience of burnout

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and I think when you go through it, you do spend a lot of time thinking about it and

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analyzing it and wondering, like, you know, where could I've gone differently and might

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have made a difference.

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And I often quote a friend of mine who said, who says that medical burnout is not caused

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by a single variable.

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She calls it death by a thousand cuts.

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And I think a lot of those factors are systemic.

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We have entities like the Ministry of Health, the college, whose interests are very siloed,

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even though they intersect in the life of a physician.

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And so, you know, oftentimes you'll see situations where the college will essentially implicitly

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say, well, we're agnostic about that.

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That's between you and the Ministry or that's between you and the OMA.

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And likewise, those other siloed entities will do the same thing.

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And I think that that, like, to the point about, you know, meaning in clinical medicine,

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I think that does become very disillusioning, right?

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You think, well, I've approached this in good faith and I put a lot into it and I try to

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be my best every day and give meaning to this job.

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But these other interests are behaving in ways that take away that meaning.

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And I mean, I don't know if I've directly answered your question, but I think the answer

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is it's really hard, like, because those are monolithic forces that we don't really have

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a lot of power over, right?

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I think I'm sure you're familiar with Jillian Horton, who speaks very articulately about

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burnout.

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She's, I believe, a family physician and she lectures on medical burnout.

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And I think she's, and there's other people too, but she does a very good job of framing,

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you know, so the cliche, of course, is that institutions, like, say, a hospital that has

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been a major factor driving your burnout will pay lip service to burnout mitigation and

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say, well, you know, you should do yoga, you should meditate, be more resilient, Rashaan,

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right?

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And that doesn't help at all.

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And so Jillian Horton talks about the fact that until those systemic work environment

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factors are mitigated, we will never see the end of burnout.

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And I believe that very strongly.

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Because, you know, you could look at it too as like intrinsic versus extrinsic motivation

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or factors like that.

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And the reality is you can't intrinsically, you know, meaning your way out of those systemic

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problems.

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Again, I don't know if I've really answered your question, but.

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Yeah.

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Let's go back to when you were a biochemistry major.

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I majored in epidemiology and I kind of struggled with this question of whether I should pursue

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that as a master's in PhD and going to public health.

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As opposed to medicine, as opposed to if I'm being frank with you engineering, which was

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what I wanted to do.

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But we can get into that later.

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We'll prompt the decision to go to med school as opposed to pursuing a more, for lack of

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a better word, scientific or more true science.

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Yeah.

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And that's something I've thought a lot about because like you, I had an affinity for engineering

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as well.

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I never really, you know, pursued it seriously, but my father's an engineer.

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And it's just, you know, there is the appeal of that hybrid, you know, space between theory

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and practice that engineers, they solve problems with a whole lot of information.

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My path to biochemistry, I don't know if it's interesting to anyone else.

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I find it interesting.

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So I was, I had been interested to some extent in a medical career, even in high school.

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And I was never, you know, I knew people who were just so driven from an early age to be

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a physician.

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I actually knew a guy, we were in the same class of medical school who had known he wanted

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to be a pediatric emergency room physician since he was like 12 years old.

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And that's in fact what he actually did, which to me is ridiculous.

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Like I was like, well, do I want to do that?

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Or do I want to pursue a scientific career?

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And so where I was going with this is in high school, I told a guidance counselor that I

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might be interested in, in a medical career.

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He said, well, and you got it, you got to apply to life sciences.

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So I did that.

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And I was in the Queens life science program for exactly one year and I hated it because

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almost everyone else in the program wanted to go to medical school.

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And I wasn't actually 100% sure that I wanted to do that.

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And so you're in these classes with these people that are incredibly competitive and

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driven, but they're not, they're not actually all that interested in the underlying subject

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matter that they're studying at the time.

200
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It's all about a pathway.

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And I found that to be a significant turnoff.

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So large classes, people are only there as a, you know, a stepping stone.

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So I ended up looking around at adjacent programs and discovered that the biochemistry

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program at Queens was very good and also very small.

205
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And so I switched into that.

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And by, by third year, my classes were down to like a lot of them were just with the other

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biochemistry students in my year, which was literally like 15 people.

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And it was awesome.

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I loved those classes.

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The professors were speaking to a small lecture hall full of people that were actually interested

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in biochemistry, right?

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A couple of us ended up going to medical school in the end, but at the time it wasn't about

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a pathway.

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It was about, you know, in the moment, I want to know about biochemistry.

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But then, yeah, I, you know, I spent enough time in labs and around disillusioned, pure

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scientists and, and I, and I guess I thought as well that, you know, we should talk about

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this too.

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I don't think a lot of people who are interested in a medical career actually know what the

219
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reality looks like before they end up practicing, right?

220
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So I didn't, I assumed that medicine existed at this sort of sweet spot between science

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and art, which, okay, it kind of does, but in, in clinical practice, it doesn't feel

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like that most days, right?

223
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And I definitely come from a fairly humanistic background and upbringing.

224
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So that, that resonated with me in ways that pure science or say engineering didn't.

225
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And that's, that was sort of how I ended up applying and eventually doing it.

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Talk to me about the decision to go back to clinical medicine.

227
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Just in the last few months, you mean?

228
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Yeah.

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So, I will admit that there was an extremely practical mundane reason and it was that in

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the spring when my CPSO license turned over, I was very conflicted about, you know, what

231
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I would do about that.

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Because as you know, it's very costly to, to renew it.

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I wasn't practicing at all and I hadn't been practicing for a year, but it, you know, it

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struck me that it would be foolish to give it up entirely and then potentially want it

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back, which is not that easy to get back.

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So I contacted them and basically discovered that not only do I have to pay the CPSO renewal

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fee, but also you have to have CMP coverage, which I didn't.

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I had stopped it because I wasn't practicing, which in my opinion is completely irrational.

239
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But anyway, it's a rule.

240
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So, so then I thought, well, if I'm going to spend this money on renewing my license

241
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and paying for malpractice insurance in a context where I have literally zero clinical revenue,

242
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that's a little bit hard to justify.

243
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So I reached out to a friend.

244
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I had been doing some local work.

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It's an O1 sound where I've been helping out again and I had been doing that in the late

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2000s, but I stopped during the pandemic because my kids were young and I couldn't really travel

247
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up there.

248
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And so I reached out to my friend and colleague there and said, I suspect that the ship has

249
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sailed on that and you probably don't need me, but this is my situation.

250
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Is there any way I could help out?

251
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Because I'm looking for ways to justify the cost of starting up my, you know, whatever

252
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my license and my CMPA.

253
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And he said, in fact, we would be thrilled if he came up because I'm super behind on

254
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follow-ups.

255
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I have nowhere to put people.

256
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My secretary would be thrilled if you come, you know, even just once in a while.

257
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And so that's how it started.

258
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And I was a bit apprehensive, as you can imagine.

259
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I had envisioned potentially never practicing again.

260
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I wouldn't say I decided firmly that I never would, but at least on a moving forward basis,

261
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I had no specific intention of going back to clinical medicine.

262
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So I didn't know what to expect, like what I like it, what I hated.

263
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I was certainly not enjoying clinical urology in its previous iteration, but I've actually

264
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quite enjoyed it.

265
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And part of that is that the cultural context there is much more positive and team-oriented.

266
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And I've recognized that I really value that.

267
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I don't enjoy being a lone wolf, which is what most hospital-based specialists are.

268
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You know, you did some hospitalist works, you know what it's like.

269
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You're on your own, more or less.

270
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You might get some support from, say, a consultant that you involve in a patient's care, but

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for the most part.

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And what I tell a lot of people, too, is that you're not only, it's not strictly true that

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you're on your own.

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In many cases, the systemic, the many systemic factors line up in a way that they're actively

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opposing you.

276
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And in fact, in some cases, they're trying their hardest to throw you under the bus at

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all times, right?

278
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So that becomes very, very exhausting.

279
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And where I'm going with this is that the work environment in own sound is very different

280
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from that in my experience.

281
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It's very, there is much more of a collective dynamic, you know, we're kind of in this together.

282
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People are nicer.

283
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So, yeah, I've been pleasantly surprised how much I've been enjoying it.

284
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Yeah, I've seen a shift in increase in accountability almost for patient outcomes thrown on to physicians,

285
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but that goes along with a decrease in control.

286
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And I think that the sense of a lack of autonomy is likely contributing to a burnout as well.

287
00:20:32,000 --> 00:20:33,000
Absolutely.

288
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But yeah, I mean, as a surgeon, again, I would say that so, you know, take one individual

289
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example, you have a patient who urgently needs an operation.

290
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A lot of the time getting that done for them, you know, you would think that, I mean, there's

291
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an operating room that's there and it's for elective cases, but it's also for emergency

292
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cases.

293
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So the system should be set up to do this stuff.

294
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But in reality, at every turn, people are trying to stop you, you know, we have no beds,

295
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you can't you can't bring that patient from the other hospital.

296
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But that patient, you know, needs an urgent operation or they'll die.

297
00:21:06,960 --> 00:21:11,400
Well, we have no beds and you didn't fill out this form properly.

298
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So you'll have to fill it out again.

299
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You can't do it from home.

300
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You'll have to come in in person, you know, all these things that, you know, are put

301
00:21:18,520 --> 00:21:22,680
in their roadblocks to getting patients looked after.

302
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That becomes exhausting.

303
00:21:23,680 --> 00:21:32,360
I think this is a wider trend in Canada in which all the golf leaves and people usually

304
00:21:32,360 --> 00:21:38,120
say these are banks and are telecommunication companies, but I would sort of put hospitals

305
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in that in that category as they really aren't accountable for their decisions to anyone.

306
00:21:44,840 --> 00:21:46,320
Right.

307
00:21:46,320 --> 00:21:51,760
Apart from maybe the Ministry of Health, but that doesn't even seem to matter as much.

308
00:21:51,760 --> 00:21:57,520
There are a lot of physicians listening who would have loved to be in your shoes six months

309
00:21:57,520 --> 00:22:01,120
ago where you were not practicing clinical medicine at all.

310
00:22:01,120 --> 00:22:04,480
The biggest barrier for them is finances.

311
00:22:04,480 --> 00:22:11,040
Talk to me about your financial path on how you were able to set yourself up so you could

312
00:22:11,040 --> 00:22:12,600
leave medicine.

313
00:22:12,600 --> 00:22:13,600
Yeah.

314
00:22:13,600 --> 00:22:21,080
Well, I always tell people quite upfront that I was not even close to being financially

315
00:22:21,080 --> 00:22:24,040
independent and ready to retire.

316
00:22:24,040 --> 00:22:28,200
So my patients were saying, oh, I heard you're retiring and I'd say, nope, I am not retiring.

317
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I am not financially able to do that.

318
00:22:31,600 --> 00:22:35,480
I'm quitting.

319
00:22:35,480 --> 00:22:42,840
I did have a buffer, although I viewed that buffer as essentially, well, it is retirement

320
00:22:42,840 --> 00:22:43,840
savings.

321
00:22:43,840 --> 00:22:48,960
So for the last year and a half, I've certainly chewed through some of that, but I don't know.

322
00:22:48,960 --> 00:22:54,960
I think you have to take risks in life and you have to accept that.

323
00:22:54,960 --> 00:23:00,040
So my financial plan 10 years ago was what it was and I've had to deviate somewhat from

324
00:23:00,040 --> 00:23:01,040
that.

325
00:23:01,040 --> 00:23:03,240
But I do a lot of this.

326
00:23:03,240 --> 00:23:07,520
I wouldn't say it's a bit absurd to say I do this for my children.

327
00:23:07,520 --> 00:23:15,240
I guess on some level I do, but I definitely have been guided by, I was aware that they

328
00:23:15,240 --> 00:23:22,160
were listening to my wife and I complain incessantly about the realities of working in clinical

329
00:23:22,160 --> 00:23:27,280
medicine and I don't think that's particularly good for them to say, well, he complains about

330
00:23:27,280 --> 00:23:29,880
it all the time, but he's not actually doing anything about it.

331
00:23:29,880 --> 00:23:31,800
So I went back to school.

332
00:23:31,800 --> 00:23:36,520
No, definitely multiple reasons I did that, but on one level it was to set an example

333
00:23:36,520 --> 00:23:41,040
for my kids, say, well, you didn't like it, so he changed it.

334
00:23:41,040 --> 00:23:46,080
But again, there is risk and financial risk is definitely one of those risks.

335
00:23:46,080 --> 00:23:50,240
My fingers are crossed that this is going to eventually pay off and I believe that it

336
00:23:50,240 --> 00:23:56,520
will, but I think you have to definitely prepare yourself for a lean period when you're changing

337
00:23:56,520 --> 00:23:57,520
careers.

338
00:23:57,520 --> 00:24:05,400
Yeah, I think most people I talk to, including myself, my income, if I were to transition

339
00:24:05,400 --> 00:24:15,080
and I have not been brave enough to take that leap yet, would be about a fifth to a half

340
00:24:15,080 --> 00:24:18,600
of my clinical income.

341
00:24:18,600 --> 00:24:22,520
And yeah, I'm nowhere near financial freedom.

342
00:24:22,520 --> 00:24:33,720
How do you, is this, how do you decrease your anxiety on the lack of income in terms of,

343
00:24:33,720 --> 00:24:37,680
are you saying, okay, I'm going to give this a shot for one year, two year, three years,

344
00:24:37,680 --> 00:24:40,960
or is it, no, this is what I'm doing for the rest of my life.

345
00:24:40,960 --> 00:24:46,400
And I'm going to figure out a way to make enough income so I'm comfortable and my kids

346
00:24:46,400 --> 00:24:47,400
are comfortable.

347
00:24:47,400 --> 00:24:50,800
It may not be my clinical income, but it will be enough.

348
00:24:50,800 --> 00:24:52,320
How do you decide what that number should be?

349
00:24:52,320 --> 00:24:55,240
Should it be 75% of your clinical income?

350
00:24:55,240 --> 00:24:58,880
And then, yeah, I didn't really approach it that way.

351
00:24:58,880 --> 00:25:02,760
And maybe I should have, like, I think, for sure, a more prudent way to approach this

352
00:25:02,760 --> 00:25:10,240
would be to, you know, you could continue practicing medicine and just try to, you know,

353
00:25:10,240 --> 00:25:16,880
restrict your hours enough to gradually increase whatever alternate, alternate career you're

354
00:25:16,880 --> 00:25:19,440
trying to build.

355
00:25:19,440 --> 00:25:20,640
And I didn't do that.

356
00:25:20,640 --> 00:25:22,480
I was pretty burnt out.

357
00:25:22,480 --> 00:25:28,280
And I really did not enjoy the work environment in Kitchena Waterloo.

358
00:25:28,280 --> 00:25:32,160
But yeah, I don't know if I would view it as sort of, like, sure, I could tell you what,

359
00:25:32,160 --> 00:25:38,680
ideally, I would like to be earning, and I'm not, but for me, it was basically a necessity.

360
00:25:38,680 --> 00:25:42,960
My former career was not only not working for me, it was harming me.

361
00:25:42,960 --> 00:25:44,880
And I needed to do something different.

362
00:25:44,880 --> 00:25:51,480
And on multiple levels, you know, there was the PTSD, the burnout, also the boredom, the

363
00:25:51,480 --> 00:25:54,200
lack of intellectual stimulation.

364
00:25:54,200 --> 00:25:58,480
And that's, I think, for a lot of physicians, that has to be a huge disappointment to think,

365
00:25:58,480 --> 00:26:03,320
well, you know, the public thinks that this is super interesting and challenging, and

366
00:26:03,320 --> 00:26:06,400
you're making up creative solutions to people's medical problems.

367
00:26:06,400 --> 00:26:10,480
One of the realities, you're not doing that 99% of the time, you're just following guidelines,

368
00:26:10,480 --> 00:26:11,480
right?

369
00:26:11,480 --> 00:26:12,480
It's boring a lot of the time.

370
00:26:12,480 --> 00:26:16,360
And then when you, that's compounded by the fact that a lot of patients aren't actually

371
00:26:16,360 --> 00:26:19,160
all that, well, they're not grateful at all, right?

372
00:26:19,160 --> 00:26:21,360
They take you for granted.

373
00:26:21,360 --> 00:26:24,760
Do you think it's always been boring, Chris, or is that a new phenomena?

374
00:26:24,760 --> 00:26:28,920
And if it's a new phenomena, are people different now?

375
00:26:28,920 --> 00:26:32,200
Because that is, I hear that a lot, and I experience that as well.

376
00:26:32,200 --> 00:26:37,400
But I do wonder why older physicians don't seem to say it's boring, or it's not intellectually

377
00:26:37,400 --> 00:26:38,400
stimulating.

378
00:26:38,400 --> 00:26:42,080
Yeah, I think that's an excellent question, and I thought a lot about that.

379
00:26:42,080 --> 00:26:46,240
But I think that to some extent it has become more boring, because, I mean, guidelines are

380
00:26:46,240 --> 00:26:47,920
a good thing, obviously, right?

381
00:26:47,920 --> 00:26:51,880
Like having somebody make something up, and, you know, while this works for me, so I'm

382
00:26:51,880 --> 00:26:53,480
going to do it to all my patients.

383
00:26:53,480 --> 00:26:55,160
That's nonsense, right?

384
00:26:55,160 --> 00:26:59,800
But for sure, the reality, the flip side of guidelines is that it makes everything a recipe.

385
00:26:59,800 --> 00:27:03,000
And it's the same recipe almost every time, right?

386
00:27:03,000 --> 00:27:05,120
So that's, I think that's somewhat different.

387
00:27:05,120 --> 00:27:09,800
That wasn't, you know, guidelines really only started being part of the fabric, what, like

388
00:27:09,800 --> 00:27:13,320
10 or 20 years ago, maybe a little bit more.

389
00:27:13,320 --> 00:27:16,840
But I think that that piece that I mentioned that I think, you know, if you go back far

390
00:27:16,840 --> 00:27:19,600
enough, maybe you have to go back to the 80s or 90s.

391
00:27:19,600 --> 00:27:25,840
But I think that patients were much more grateful, you know, they put a value on it.

392
00:27:25,840 --> 00:27:31,560
I think for me, a pet peeve of mine is that when healthcare is quote unquote free, the

393
00:27:31,560 --> 00:27:34,320
implicit assumption is that it has no value, right?

394
00:27:34,320 --> 00:27:38,320
So then people, and I guess, you know, it's always been like that in our lifetime.

395
00:27:38,320 --> 00:27:39,920
So why is it different now?

396
00:27:39,920 --> 00:27:44,600
Well, I don't know, I guess there's been enough propaganda around that or something, but people

397
00:27:44,600 --> 00:27:47,080
don't seem particularly grateful for the care.

398
00:27:47,080 --> 00:27:51,200
There are exceptions, as you know, like some people are enormously grateful, and that's

399
00:27:51,200 --> 00:27:52,200
very gratifying.

400
00:27:52,200 --> 00:27:58,120
But yeah, I, and then you were so, when did it change?

401
00:27:58,120 --> 00:28:04,000
I think you asked, is that, so I think it's been changing very gradually, but it definitely

402
00:28:04,000 --> 00:28:05,880
is much more noticeable.

403
00:28:05,880 --> 00:28:09,680
You know, it was no, it was more noticeable toward the end of my practice in kitchen water

404
00:28:09,680 --> 00:28:11,120
earlier than it was at the beginning.

405
00:28:11,120 --> 00:28:15,080
So I think it is an inexorable change over time.

406
00:28:15,080 --> 00:28:19,600
With the rise of guidelines in algorithmic medicine, do you think we're over trained?

407
00:28:19,600 --> 00:28:25,240
This is another way of asking, do you think NPs and PAs should replace us?

408
00:28:25,240 --> 00:28:30,760
And then in the future, should AI replace us and can it?

409
00:28:30,760 --> 00:28:33,880
My take is, and I don't claim to know the answer to that.

410
00:28:33,880 --> 00:28:38,040
I think it's a very challenging question that we will have to witness how it plays out and

411
00:28:38,040 --> 00:28:43,000
see, but my sense is, maybe it's a bit overly optimistic, but I think that those sorts of

412
00:28:43,000 --> 00:28:48,080
changes are just going to push us to a different place in the value chain of delivering healthcare.

413
00:28:48,080 --> 00:28:53,680
And in an ideal world, it'll put us in a position, the value chain that's more interesting and

414
00:28:53,680 --> 00:28:55,160
less burnout driving.

415
00:28:55,160 --> 00:29:01,440
That may not be the way it plays out, but I think that AI and, you know, alternative

416
00:29:01,440 --> 00:29:07,200
healthcare providers have the potential to make being a physician a much more interesting

417
00:29:07,200 --> 00:29:10,080
and gratifying job.

418
00:29:10,080 --> 00:29:12,520
I think in terms of being over trained, I don't know.

419
00:29:12,520 --> 00:29:20,680
I do believe that, like I can recall specific examples where I made a significant difference

420
00:29:20,680 --> 00:29:24,520
in someone's care because of something I remembered from training.

421
00:29:24,520 --> 00:29:27,640
You know, there wasn't any guideline.

422
00:29:27,640 --> 00:29:32,200
And everyone else involved in the care of the patient was like, oh, we would have done

423
00:29:32,200 --> 00:29:33,880
this and that would have been really bad.

424
00:29:33,880 --> 00:29:39,320
And I only knew that because I was well trained.

425
00:29:39,320 --> 00:29:43,760
So I don't think that that, I think you're right that to some extent that's what happens

426
00:29:43,760 --> 00:29:48,600
with guidelines, but there are scenarios that guidelines don't cover or scenarios where

427
00:29:48,600 --> 00:29:54,080
you have to say, look, the guideline is great for this, but if you apply it to this, then

428
00:29:54,080 --> 00:29:55,640
that's not going to work out very well.

429
00:29:55,640 --> 00:30:00,160
And it takes insight and experience and knowledge to know, you know, which of those scenarios

430
00:30:00,160 --> 00:30:01,160
applies.

431
00:30:01,160 --> 00:30:05,640
Yeah, there's a couple of themes that come to mind there.

432
00:30:05,640 --> 00:30:11,520
One is we're happy to pay for things that we want, but we're not happy to pay for things

433
00:30:11,520 --> 00:30:12,760
that we need.

434
00:30:12,760 --> 00:30:18,240
We think certain things should be nonprofit, whereas we're okay with certain things being

435
00:30:18,240 --> 00:30:19,240
for profit.

436
00:30:19,240 --> 00:30:22,520
And it's never made sense to me why that distinction exists.

437
00:30:22,520 --> 00:30:31,560
But you know, we think if something is a human right, then we should be nonprofit, which

438
00:30:31,560 --> 00:30:35,920
the downstream effect of that is people aren't paid as well, you know, attract the best and

439
00:30:35,920 --> 00:30:37,280
brightest.

440
00:30:37,280 --> 00:30:44,120
And there seems to be somewhat of a contradiction there.

441
00:30:44,120 --> 00:30:45,880
What are your thoughts there?

442
00:30:45,880 --> 00:30:52,480
Yeah, I think, I mean, to me, recent examples of exactly what you're talking about are the

443
00:30:52,480 --> 00:30:59,120
shifts within dentistry in Canada where the Canadian government is saying, well, and you

444
00:30:59,120 --> 00:31:02,200
know, I think your point is well taken, like those are fundamental rights.

445
00:31:02,200 --> 00:31:07,080
Like why should you lose your teeth because you don't have dental care?

446
00:31:07,080 --> 00:31:11,360
It's absurd because of course that's a huge hit to your health, right?

447
00:31:11,360 --> 00:31:16,040
So on one level, I think it's great, but on another level, like I tell my dentist, like

448
00:31:16,040 --> 00:31:17,040
you guys are screwed.

449
00:31:17,040 --> 00:31:20,800
It's going to be just like medicine, they're going to pay you some absurd fee that doesn't

450
00:31:20,800 --> 00:31:23,000
actually cover your overhead for that procedure.

451
00:31:23,000 --> 00:31:25,960
And they'll just be like, well, that's the way it is now.

452
00:31:25,960 --> 00:31:28,520
Or another one is subsidized daycare.

453
00:31:28,520 --> 00:31:30,440
That's a fundamental public good.

454
00:31:30,440 --> 00:31:31,440
It's fantastic.

455
00:31:31,440 --> 00:31:35,360
But you know, you can see where the economics go.

456
00:31:35,360 --> 00:31:39,200
You know, daycares would be like, well, we can't afford to look after children for those

457
00:31:39,200 --> 00:31:40,200
rates.

458
00:31:40,200 --> 00:31:44,520
And then, you know, that's what happens with publicly provided services.

459
00:31:44,520 --> 00:31:48,640
Yeah, I think this is going to sound very privileged.

460
00:31:48,640 --> 00:31:52,480
And I am very privileged in a lot of ways.

461
00:31:52,480 --> 00:32:00,040
But it seems like there is a percent of society we can economically support.

462
00:32:00,040 --> 00:32:07,200
So say if 10% of people spend all their money on iPhones and to take it further drugs and

463
00:32:07,200 --> 00:32:10,080
gambling, then that's okay.

464
00:32:10,080 --> 00:32:15,000
But if 50% of people spend all their money on what their wants are and don't save any

465
00:32:15,000 --> 00:32:19,280
money for their needs, then the economic model starts to crumble.

466
00:32:19,280 --> 00:32:20,280
Yeah.

467
00:32:20,280 --> 00:32:25,680
So I think that's something we kind of, I don't know, we need someone smarter than me

468
00:32:25,680 --> 00:32:27,280
to figure that number out.

469
00:32:27,280 --> 00:32:28,280
Yeah.

470
00:32:28,280 --> 00:32:31,720
I mean, that kind of economic problem is incredibly complex.

471
00:32:31,720 --> 00:32:38,160
And there's a huge risk, I think, of what they call the wicked problem where you do

472
00:32:38,160 --> 00:32:41,600
something that you think is going to help, but in fact, you make it worse.

473
00:32:41,600 --> 00:32:47,040
But yeah, I think, you know, so we say, well, we are economically a collective and we have

474
00:32:47,040 --> 00:32:51,320
to look out for the, you know, people that can't afford, again, dental care.

475
00:32:51,320 --> 00:32:52,480
Well, I agree with that.

476
00:32:52,480 --> 00:32:54,520
But I think your point is correct.

477
00:32:54,520 --> 00:32:59,840
Like, you know, there comes a certain percentage of the population, if they're not able to

478
00:32:59,840 --> 00:33:03,400
contribute in that way, then eventually it isn't affordable.

479
00:33:03,400 --> 00:33:06,160
And I guess, yeah, you guys see where you're going with this, that our publicly funded

480
00:33:06,160 --> 00:33:09,280
healthcare is headed toward that outcome potentially.

481
00:33:09,280 --> 00:33:11,080
We just won't be able to afford it.

482
00:33:11,080 --> 00:33:14,760
Yeah, let's talk about AI a bit more.

483
00:33:14,760 --> 00:33:22,960
We seem to be very comfortable when AI makes mistakes we would make rarely.

484
00:33:22,960 --> 00:33:26,640
But we're not comfortable in the AI makes mistakes we wouldn't make.

485
00:33:26,640 --> 00:33:32,280
So when you think about regulating AI, say AI misses a PE, a very obvious PE, someone

486
00:33:32,280 --> 00:33:36,040
who has cancer, comes in and attack a car here, shortness of breath, and AI is like

487
00:33:36,040 --> 00:33:38,800
whatever this is, is a UTI.

488
00:33:38,800 --> 00:33:42,480
Anything just complete nonsense to us, right?

489
00:33:42,480 --> 00:33:49,520
But it catches more PE's in people who come in with, because my right pinky is tingling,

490
00:33:49,520 --> 00:33:52,000
something that doesn't make sense to us.

491
00:33:52,000 --> 00:33:53,920
How should we regulate that AI?

492
00:33:53,920 --> 00:33:59,800
Should we just look at it as a whole and say, okay, if you're doing a net positive, then

493
00:33:59,800 --> 00:34:01,360
you're good to go.

494
00:34:01,360 --> 00:34:04,200
Or is that you cannot make these mistakes?

495
00:34:04,200 --> 00:34:09,040
Because one of the problems with AI is it drifts, which is from what I understand, I'm

496
00:34:09,040 --> 00:34:13,920
not an engineer, but what people have explained to me is it goes wonky.

497
00:34:13,920 --> 00:34:18,640
It's like it goes drunk, or it's on drugs for like a second and it just completely loses

498
00:34:18,640 --> 00:34:20,720
its mind.

499
00:34:20,720 --> 00:34:23,400
And there's no way to control for it.

500
00:34:23,400 --> 00:34:25,960
There is a way to control for hallucinations, which is different.

501
00:34:25,960 --> 00:34:29,720
You can put parameters, but this drift phenomena you can't control for.

502
00:34:29,720 --> 00:34:33,440
So how do you think about regulating AI and its mistakes?

503
00:34:33,440 --> 00:34:37,160
Yeah, I mean, that's again, that's a very challenging question.

504
00:34:37,160 --> 00:34:38,920
Good for you for asking it.

505
00:34:38,920 --> 00:34:44,400
I guess the first thing I thought of when trying to think of how I would answer that

506
00:34:44,400 --> 00:34:52,240
is that, so I'm a big believer that I think the terms that are used are AI co-pilots versus

507
00:34:52,240 --> 00:34:54,200
AI agents.

508
00:34:54,200 --> 00:35:01,560
And I think to some extent, what I would respond to the scenario you posed is that I don't think

509
00:35:01,560 --> 00:35:05,000
we're anywhere near relying on AI agents.

510
00:35:05,000 --> 00:35:10,280
So completely putting control over processes into AI.

511
00:35:10,280 --> 00:35:13,280
I think that having an AI co-pilot makes a whole lot of sense.

512
00:35:13,280 --> 00:35:17,720
So in theory, the specific example you mentioned, there would be a human radiologist who would

513
00:35:17,720 --> 00:35:21,040
also be looking at this and saying, well, that doesn't make sense.

514
00:35:21,040 --> 00:35:24,520
There's clearly a PE here or vice versa.

515
00:35:24,520 --> 00:35:30,320
So I think that to me, that's the reality is, and I get a lot of the fears around AI are

516
00:35:30,320 --> 00:35:36,080
really fears about AI agents rather than AI co-pilots.

517
00:35:36,080 --> 00:35:41,320
Three years ago, I was working in urgent care and I felt uneasy.

518
00:35:41,320 --> 00:35:47,600
I went to check my heart rate and I was 126.

519
00:35:47,600 --> 00:35:51,360
That was how I recognized I was burnt out.

520
00:35:51,360 --> 00:35:53,880
And I was working full time in clinical medicine.

521
00:35:53,880 --> 00:35:56,960
I had a startup, I had a young baby at home.

522
00:35:56,960 --> 00:35:57,960
I went home.

523
00:35:57,960 --> 00:35:58,960
I rested.

524
00:35:58,960 --> 00:36:02,800
I did not go to the doctor when I should have.

525
00:36:02,800 --> 00:36:06,800
But that was the beginning of my burnout journey.

526
00:36:06,800 --> 00:36:11,000
Talk to me about how you've recognized you were burnt out.

527
00:36:11,000 --> 00:36:16,160
How long did that journey take and what made the decision to say, okay, I've had enough.

528
00:36:16,160 --> 00:36:18,040
I need to leave this setting.

529
00:36:18,040 --> 00:36:19,040
Yeah.

530
00:36:19,040 --> 00:36:28,400
I mean, I think that I'm also inclined to answer that with reference to anecdotes because

531
00:36:28,400 --> 00:36:30,120
the reality is it is a continuum.

532
00:36:30,120 --> 00:36:37,040
I will say I've thought a fair bit about the fact that I used to use the term PTSD quite

533
00:36:37,040 --> 00:36:42,560
liberally when I think a lot of the time what I was really talking about was burnout.

534
00:36:42,560 --> 00:36:49,080
But that said, I mean, I do recall instances that are pretty classic like PTSD.

535
00:36:49,080 --> 00:36:56,560
And it's funny too because I think for surgeons, there's legit PTSD around body horror and

536
00:36:56,560 --> 00:36:57,560
stuff.

537
00:36:57,560 --> 00:37:02,000
And I remember in my intensive care rotation as a surgery resident, there was a guy who

538
00:37:02,000 --> 00:37:06,480
had necrotizing pancreatitis and they used to bring the general surgery team would wheel

539
00:37:06,480 --> 00:37:07,480
him out of the O.R.

540
00:37:07,480 --> 00:37:09,680
every day or wheel him out of the ICU to the O.R.

541
00:37:09,680 --> 00:37:14,160
every day, wash out his retroperitoneum and then bring him back.

542
00:37:14,160 --> 00:37:19,840
And eventually they installed somebody actually literally went to Canadian Tire and bought

543
00:37:19,840 --> 00:37:23,240
a zipper, which they then so they wouldn't have to open and close it.

544
00:37:23,240 --> 00:37:25,200
They just used a zipper on his abdomen.

545
00:37:25,200 --> 00:37:26,200
And that's horrifying.

546
00:37:26,200 --> 00:37:31,200
You know, this poor guy was there for probably the entire entirety of my ICU rotation.

547
00:37:31,200 --> 00:37:35,080
It's like, how can this possibly happen to somebody?

548
00:37:35,080 --> 00:37:41,440
So there's I think there's legit PTSD and not just a surgery, but in medicine more generally.

549
00:37:41,440 --> 00:37:47,120
And I remember where I was going with this is I remember doing a circumcision in the

550
00:37:47,120 --> 00:37:49,760
operating room and the tissue was garbage.

551
00:37:49,760 --> 00:37:56,680
Like this guy had like awful chronic fibrosis and chronic inflammation.

552
00:37:56,680 --> 00:38:01,080
And I was thinking like, you know, this is one of the most trivial operations in urology.

553
00:38:01,080 --> 00:38:05,000
I, you know, sorry to interrupt Chris, just for our audience, when you said the tissue

554
00:38:05,000 --> 00:38:07,200
is garbage, what does that mean?

555
00:38:07,200 --> 00:38:09,720
And what does that mean in terms of, you know, operation?

556
00:38:09,720 --> 00:38:13,080
That sounds derogatory to a layperson because it isn't meant to be.

557
00:38:13,080 --> 00:38:21,000
But basically, you know, if you can imagine normal skin is supple and healthy and pink

558
00:38:21,000 --> 00:38:25,760
or, you know, beige or whatever.

559
00:38:25,760 --> 00:38:31,560
In some instances, human skin, when it's diseased is not that it becomes, you know, it has the

560
00:38:31,560 --> 00:38:38,840
consistency of styrofoam, I guess, hard to come up with with examples.

561
00:38:38,840 --> 00:38:44,640
But there are scenarios where, you know, the routine performance of an operation is almost

562
00:38:44,640 --> 00:38:48,960
completely impossible because the tissue quality is so poor that it just doesn't do what tissue

563
00:38:48,960 --> 00:38:49,960
is supposed to do.

564
00:38:49,960 --> 00:38:52,200
You can't, you know, put it back together again.

565
00:38:52,200 --> 00:38:53,560
And that's what I was faced with.

566
00:38:53,560 --> 00:38:57,680
You know, on one level, I would say a circumcision is a pretty mundane operation.

567
00:38:57,680 --> 00:39:00,600
But on another level, I literally had a panic attack in the oar.

568
00:39:00,600 --> 00:39:02,840
I doubt anyone else perceived it.

569
00:39:02,840 --> 00:39:05,600
But I bet you my heart rate was 120 and I felt faint.

570
00:39:05,600 --> 00:39:09,400
And I'm like, you know, the other thing with a lot of this stuff is you're on your own,

571
00:39:09,400 --> 00:39:10,400
right?

572
00:39:10,400 --> 00:39:14,560
If I was at a teaching program, I would have a resident and then you're just talking about

573
00:39:14,560 --> 00:39:17,000
it and saying, wow, this is going to be really hard.

574
00:39:17,000 --> 00:39:18,920
But there's nobody there that appreciates it.

575
00:39:18,920 --> 00:39:21,560
They're just like, they're looking at the clock thinking, when is he going to get done

576
00:39:21,560 --> 00:39:22,560
this operation?

577
00:39:22,560 --> 00:39:30,320
Anyway, so an instance of not the only instance of like a legit, you know, PTSD response.

578
00:39:30,320 --> 00:39:34,960
But I think the, I can't remember what your original question was, but the, how did I,

579
00:39:34,960 --> 00:39:39,000
what did my burnout pathway look like?

580
00:39:39,000 --> 00:39:44,800
I just got, you know, I was historically a very empathetic physician, I think, like

581
00:39:44,800 --> 00:39:45,800
unusually so.

582
00:39:45,800 --> 00:39:48,840
And I would, you know, we could talk a lot about maybe being more empathetic puts you

583
00:39:48,840 --> 00:39:52,320
at a higher risk of burnout because I think that's actually true.

584
00:39:52,320 --> 00:39:56,440
But I found myself thinking, wow, I wasn't really all that nice to that guy.

585
00:39:56,440 --> 00:40:01,200
And to be fair, that guy wasn't nice at all to me, but I lost my patience, you know, and

586
00:40:01,200 --> 00:40:02,480
I was sharp with them.

587
00:40:02,480 --> 00:40:04,240
I said, you know, whatever.

588
00:40:04,240 --> 00:40:08,800
So I started noticing instances like that more frequently.

589
00:40:08,800 --> 00:40:13,880
And just, you know, again, the boredom, like coming home and thinking, why, why am I doing

590
00:40:13,880 --> 00:40:14,880
this?

591
00:40:14,880 --> 00:40:15,880
I hated, you know, that sort of thing.

592
00:40:15,880 --> 00:40:23,880
It just became, I guess, putting it another way, the positive experiences diminished

593
00:40:23,880 --> 00:40:30,480
in frequency and intensity and the negative experiences increased, you know, in the opposite

594
00:40:30,480 --> 00:40:31,720
way.

595
00:40:31,720 --> 00:40:34,840
And then at a certain point, I'm like, I really can't do this anymore.

596
00:40:34,840 --> 00:40:39,160
And I struggled through because, you know, the MBA I did took three years and I was still

597
00:40:39,160 --> 00:40:41,320
working through it and beyond it.

598
00:40:41,320 --> 00:40:45,360
And sometimes you just do what you got to do, right?

599
00:40:45,360 --> 00:40:49,400
There's lots of people out there who are working through burnout because they at least financially

600
00:40:49,400 --> 00:40:51,240
have to, right?

601
00:40:51,240 --> 00:40:52,240
So I did that.

602
00:40:52,240 --> 00:40:56,840
But yeah, that's, that's, I don't know, you talk all day about burnout, but that's sort

603
00:40:56,840 --> 00:41:00,720
of one way of framing what my experience was.

604
00:41:00,720 --> 00:41:08,880
If you could talk to 20 year old Chris, biochemistry major, hasn't written the MCAT yet, has not

605
00:41:08,880 --> 00:41:11,200
applied for med school.

606
00:41:11,200 --> 00:41:13,840
What would you tell him in general life advice?

607
00:41:13,840 --> 00:41:17,800
And would you advise him to not pursue medicine?

608
00:41:17,800 --> 00:41:19,840
Yeah, that's tough.

609
00:41:19,840 --> 00:41:26,200
I mean, my kids would probably say, yeah, never a million years based on what they,

610
00:41:26,200 --> 00:41:30,200
you know, what they witness us saying at home and also what we actually say directly to

611
00:41:30,200 --> 00:41:31,800
them, like, don't do this.

612
00:41:31,800 --> 00:41:36,520
But I don't know.

613
00:41:36,520 --> 00:41:40,720
There have been enough upsides to my career choices that I don't think I would tell 20

614
00:41:40,720 --> 00:41:43,240
year old me not to go to medical school.

615
00:41:43,240 --> 00:41:48,120
But I think I might have, like one thing that I really look back, this wouldn't be 20 year

616
00:41:48,120 --> 00:41:52,120
old me be more like, you know, almost 30 year old me.

617
00:41:52,120 --> 00:41:58,320
But I think, again, I think I mentioned earlier about enjoying the team dynamic.

618
00:41:58,320 --> 00:42:01,760
And the other the other piece that I would say is missing and was missing through most

619
00:42:01,760 --> 00:42:03,400
of my career was the teaching part.

620
00:42:03,400 --> 00:42:04,600
I really enjoyed teaching.

621
00:42:04,600 --> 00:42:05,600
I was good at it.

622
00:42:05,600 --> 00:42:09,480
I actually won a clinical teaching award when I was there in Kingston.

623
00:42:09,480 --> 00:42:17,360
So I would say to myself, you should seriously consider a career path that allows you to

624
00:42:17,360 --> 00:42:22,520
be part of a team and to teach because you you're good at that and you enjoy it.

625
00:42:22,520 --> 00:42:23,520
So that would be one thing.

626
00:42:23,520 --> 00:42:25,020
But yeah, it's tough.

627
00:42:25,020 --> 00:42:29,440
I mean, you know, I made a good living for a few years as a physician.

628
00:42:29,440 --> 00:42:34,440
I definitely found as my burnout got worse, my ability to, you know, actually generate

629
00:42:34,440 --> 00:42:38,720
enough revenue to to exceed my overhead got harder and harder to do.

630
00:42:38,720 --> 00:42:43,440
But but it's pretty, you know, people think what physicians make is obviously much more

631
00:42:43,440 --> 00:42:44,600
than what they actually make.

632
00:42:44,600 --> 00:42:46,760
But the reality is it is a pretty well paying job.

633
00:42:46,760 --> 00:42:52,120
And so it's kind of hard to say, oh, yeah, I would probably still do it.

634
00:42:52,120 --> 00:42:56,480
But I think I would have, I know stuff now that would have altered my pathway in important

635
00:42:56,480 --> 00:43:02,840
ways might have mitigated my or slowed down my burnout.

636
00:43:02,840 --> 00:43:09,800
What advice do you have for physicians looking to break into the startup ecosystem as advisors?

637
00:43:09,800 --> 00:43:12,680
Right.

638
00:43:12,680 --> 00:43:18,720
I guess depending on the context, like for geographic reasons, I've mostly been focused

639
00:43:18,720 --> 00:43:22,320
on the Kitchener Waterloo tech ecosystem.

640
00:43:22,320 --> 00:43:29,120
And the reality is that it is normal not to have to pay for advisory services.

641
00:43:29,120 --> 00:43:34,320
So so prepare yourself to not make any money for a while.

642
00:43:34,320 --> 00:43:39,480
I actually had a really lovely conversation with a physician earlier today who asked me

643
00:43:39,480 --> 00:43:41,120
exactly exactly that question.

644
00:43:41,120 --> 00:43:47,360
I said, well, what I would probably do now and that I frankly didn't really do over the

645
00:43:47,360 --> 00:43:54,800
last year is say to any startup that wants to talk to me, I will I will offer you, I

646
00:43:54,800 --> 00:43:58,720
will I will be your chief medical officer and I'll do it for free.

647
00:43:58,720 --> 00:44:02,840
And if I think if you did that enough times, you eventually generate a certain level of

648
00:44:02,840 --> 00:44:06,720
credibility and people would be then coming to you and then eventually it would become

649
00:44:06,720 --> 00:44:08,880
remunerative.

650
00:44:08,880 --> 00:44:11,400
So that would be one thing.

651
00:44:11,400 --> 00:44:22,480
I think the other thing is learning about some of the business type frame framing to

652
00:44:22,480 --> 00:44:26,280
these situations because it's one thing for a startup to come to you and say, well, so

653
00:44:26,280 --> 00:44:27,280
you're a radiologist.

654
00:44:27,280 --> 00:44:29,240
I've got this radiology startup idea.

655
00:44:29,240 --> 00:44:30,520
What do you think?

656
00:44:30,520 --> 00:44:33,680
And in general, the answer is, yeah, that sounds interesting.

657
00:44:33,680 --> 00:44:35,360
You should pursue that.

658
00:44:35,360 --> 00:44:40,680
But I think it helps a lot to say to be able to say, well, okay, but you're going to face

659
00:44:40,680 --> 00:44:46,400
this problem and this problem and the pathway you've chosen is probably not going to work.

660
00:44:46,400 --> 00:44:49,800
So or or if you're going to do that, you're going to have to do this, this, this and this

661
00:44:49,800 --> 00:44:51,800
and you're going to have to be financed for that.

662
00:44:51,800 --> 00:44:53,360
And a lot of you know what I mean?

663
00:44:53,360 --> 00:44:57,880
So that sort of advice is takes a level of knowledge that I think a lot of physician

664
00:44:57,880 --> 00:45:02,280
advisors need to acquire and don't have from the get go.

665
00:45:02,280 --> 00:45:07,320
So how would they acquire that knowledge?

666
00:45:07,320 --> 00:45:12,600
I think the MBA is the easy answer there, but if they can't afford or don't have time

667
00:45:12,600 --> 00:45:15,120
for an MBA.

668
00:45:15,120 --> 00:45:23,000
I think, you know, so one of the most surprisingly good courses that I took at Laurier was their

669
00:45:23,000 --> 00:45:24,640
entrepreneurship class.

670
00:45:24,640 --> 00:45:27,960
I thought it was going to be fluff, but it was actually excellent.

671
00:45:27,960 --> 00:45:32,200
And every week, the professor would bring in a guest lecturer for even for like half

672
00:45:32,200 --> 00:45:36,800
an hour, an actual entrepreneur and like anything, some of them were better than others.

673
00:45:36,800 --> 00:45:40,320
But there was one guy, well, a number of them were excellent, but the one guy in particular

674
00:45:40,320 --> 00:45:45,440
that I recall in this context is he was asked, you know, a similar question.

675
00:45:45,440 --> 00:45:50,880
This wasn't physicians, but you know, what, what, what's your best advice for someone,

676
00:45:50,880 --> 00:45:52,280
you know, who wants to be an entrepreneur?

677
00:45:52,280 --> 00:45:55,280
And he said, read, read everything you can.

678
00:45:55,280 --> 00:46:01,120
And I think nowadays with the transparency of information on almost any topic, you can

679
00:46:01,120 --> 00:46:03,760
train yourself very, very effectively.

680
00:46:03,760 --> 00:46:07,120
It's not going to be the same as doing an MBA, obviously, but you know, you can come

681
00:46:07,120 --> 00:46:09,880
pretty close and depending on how committed you are.

682
00:46:09,880 --> 00:46:15,000
So reading voraciously, falling into rabbit holes and, you know, thinking, man, I just

683
00:46:15,000 --> 00:46:18,560
spent two hours reading about this obscure topic.

684
00:46:18,560 --> 00:46:22,280
That's I think a reasonable way to approach it as well.

685
00:46:22,280 --> 00:46:28,120
Well, we didn't cover, I think, about 70% of the questions I have here.

686
00:46:28,120 --> 00:46:30,120
Well, I'm sorry.

687
00:46:30,120 --> 00:46:33,080
No, this is amazing.

688
00:46:33,080 --> 00:46:34,080
Let's do a part two soon.

689
00:46:34,080 --> 00:46:35,080
Oh, sure.

690
00:46:35,080 --> 00:46:36,080
I'd love to.

691
00:46:36,080 --> 00:47:05,080
It's a pleasure.